Privacy Policy

Effective Date: 4/28/2026

Backdraft Septic Co (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • Service address

  • Any information submitted through our contact forms

You provide this information when you:

  • Request service or a quote

  • Fill out a form on our website

  • Contact us by phone, email, or SMS

How We Use Your Information

We use your information to:

  • Provide and schedule septic services

  • Respond to inquiries and customer support requests

  • Send appointment reminders and service updates

  • Communicate about your service

  • Send promotional messages (only if you opt in)

SMS Communications

If you provide your phone number and consent, you may receive SMS messages from Backdraft Septic Co, including:

  • Appointment reminders

  • Service updates

  • Customer support messages

  • Promotional messages (if you opt in)

Message frequency may vary. Message and data rates may apply.

You can opt out of SMS messages at any time by replying:
STOP

For assistance, reply:
HELP

No Sharing of Mobile Information

We do not sell, rent, or share your phone number or SMS consent with any third parties for their marketing purposes.

Data Protection

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

You have the right to:

  • Request access to your personal information

  • Request corrections to your data

  • Request deletion of your data

  • Opt out of communications at any time

To make a request, please contact us using the information below.

Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Backdraft Septic Co
Phone: (940) 377-9580
Email: contact@backdraftseptic.com

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.